Lenovo laptops are in great demand for their affordability and variety. You will find a suitable model for every need. Great processors, diverse screen sizes, display resolutions, great audio, and security features are some of the top-notch features.
If you have been using one for several months or years and have only started facing Internet-related issues like your “Lenovo laptop connected to Wi-Fi but no Internet access”, we will ensure you get rid of those errors.
Our experts have devised the best troubleshooting tips to do away with Internet problems.
Troubleshooting Tips to Fix “Lenovo Laptop Connected to Wi-Fi but No Internet Access”
When you adapt yourself to this new working style, i.e. work from home, you would require the best Internet service to accomplish the everyday deadlines.
What if your Lenovo laptop has started showing some Internet issues lately, thus preventing you to complete your work on time?
Before you run into any major issues, let us guide you on how to troubleshoot your Internet connection error.
#1 Troubleshooting Tips – Check for Active and Working Internet
First of all, you need to ensure that your home network is active and working perfectly fine. For that, you must check the cable connections.
Also, check your router as well as modem configuration. If everything is working just fine, you must try to access your Wi-Fi Internet with another device.
Go to your Windows desktop to confirm whether you can see the Wi-Fi icon in the notification area. If you don’t see it, check the hidden icons.
#2 Troubleshooting Tips – Install Your Wi-Fi Adapter Correctly
If the wireless icon is not visible in the notification area, there could be two possibilities – the adapter is not installed properly or it is disabled in the BIOS.
After fixing the installation, you may also enter the BIOS and enable Wireless LAN.
Visit support.lenovo.com, install the LAN drivers (always choose the latest versions) for your PC model. The Wireless icon should now appear in its place.
If it is not turned on, you can switch it on. Right-click on the power icon (if you are using Windows 7) and select Windows Mobility Center. Next, you need to click turn wireless on.
#3 Troubleshooting Tips – Use Network Troubleshooter Tool
Your Wi-Fi adapter should be ready to use. Try and connect! If you don’t avail of the Internet despite showing “connect”, consider using the Network Troubleshooter tool.
To use it, you need to right-click on the wireless icon. It should show you the desired option. You need to select “Troubleshoot” problems.
Didn’t work? You may contemplate using the advanced troubleshooting steps. Reset “TCP/IP Stack”. You will need to use the command prompt.
Search for cmd, right-click on command prompt, and “Run as Administrator”. You need to type the command “netsh int ip reset c:\restlog.txt”. Next, press the “Enter” button.
You may also want to release and renew the IP address. Go to the command prompt. You need to type “ipconfig /release” and then, press the “Enter” button.
Next, you will have to type “ipconfig /renew”. Press the “Enter” button.
Try disabling the antivirus and firewall. To turn firewalls off, you will need to type “netsh advfirewall”. Set profiles state off.
Enter! Check the antivirus instructions if you want to disable the antivirus.
Even after trying the above tips if you still face Internet issues, you seek a professional’s help. The highly-trained engineers will surely get rid of the issue.